Underbook
Pricing and when payment is requested
The standard appraisal fee ceiling is $80, GST included. After any completed paid appraisal, future eligible appraisals use the $71 returning-customer price, GST included — unless the fair-pricing fee is lower. There’s no upfront payment: Underbook reviews first and requests payment only if proceeding is worthwhile.
Review first, payment second
Underbook reviews your submission before asking for anything. If proceeding wouldn’t help, you’re told so and nothing is charged: not a reduced fee, no fee.
Essential facts
- No upfront payment. Review comes first, always.
- Below $60 supported savings, no appraisal is offered and nothing is charged.
- Standard fee ceiling is $80, GST included; the eligible returning-customer ceiling is $71.
- If the fair-pricing fee is lower than $71, the lower fee wins.
The three fair-pricing bands
Once review supports proceeding, the fee itself depends on your supported benefit. Before registration, that means supported PST savings. For an already-paid case, it means the eligible refund supported by actual PST paid, supported taxable treatment and verified evidence — not a theoretical before-registration saving. The same fee limits apply:
Below $60 supported PST savings
No appraisal offered — no payment requested
Example A — not worthwhile
- Supported PST savings: below $60.
- No paid appraisal is offered.
- No payment is requested.
$60 through $159.99 supported PST savings
Fee is 50% of supported PST savings
Example B — proportional fee
- Supported PST savings: $120.
- Fee: 50% of $120 = $60, GST included.
$160 or more supported PST savings
Standard price: $80, GST included
Example C — standard ceiling
- Supported PST savings: $300.
- Standard price applies: $80, GST included.
The fee follows this fixed rule based on your supported PST savings. It is not negotiated or chosen case by case. Whether an appraisal is worth buying at all is covered in Is a FIN 320 appraisal worth it?.
Returning customer pricing
After you’ve completed a paid appraisal with Underbook, future appraisals using the same email are automatically eligible for returning-customer pricing.
Returning customers never pay more than $71 GST included. If our fair-pricing calculation produces a lower fee, you pay the lower amount.
The lower fee always wins
If your fair-pricing fee for a specific appraisal would already be lower than $71, that lower fee applies instead — a returning customer never pays more than a first-time customer would for the same supported PST savings. A lower fair-pricing fee is never itself called the returning-customer price.
Example D — returning customer
- Fair-Pricing Engine fee would be $80.
- Eligible returning-customer price applies instead: $71, GST included.
These figures are fictional and for illustration only — they are not an estimate for any actual vehicle.
What you’ll pay
The amount shown on your payment request and at checkout is the amount charged — no fee is ever charged merely for submitting information for review, and the displayed amount always matches what’s billed. That fee includes the use of Canadian Black Book® data as an input in preparing your appraisal — it is never billed as a separate charge.
No result is guaranteed. Underbook reviews every submission before requesting payment.
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